TERMS AND CONDITIONS

These Terms and Conditions (hereinafter, "T&C") regulate the online purchase service that will allow the contracting of the products and / or services offered on the website www.mariayjesus.com ( hereinafter "the Website").

Maria y Jesus Grupo de Compra SL, is the owner of the Website and provider of the products and / or services that are marketed through it.

The contractual relationship of sale entails the delivery, in exchange for a price expressly determined on this Website, of a specific product or service.

The purchase through this website implies adherence to the T&C in the version published at the time the Website is accessed, which implies that the User:

The User is responsible for the veracity of the data that he provides during the online purchase process. Likewise, in the event that contracting on this Website requires the User to register, the User has full responsibility for the use and custody of the Username and password provided, responding to the acts carried out with these. The User must warn the provider, as soon as he becomes aware of it, about the loss, disclosure or unauthorized access of a third party to his private area of ​​Registered User.

Muñecas Maria y Jesus reserves the right to modify these T&C, without affecting the products or services that have been acquired through the Website prior to said modification.

PRICE, PAYMENT METHOD AND DISCOUNT CODES

All prices of products or services on the Website include VAT and other taxes that may be applicable. In any case, prices will be expressed in Euros (€).

The prices reflected for each product or service may not include shipping, handling, packaging, shipping insurance or any other additional service to the product or service purchased, unless expressly stated otherwise. Any of these additional applicable expenses will be communicated to the User before formalizing the purchase.

The prices applicable to each product or service will be those published on the Website and applied automatically by the contracting process in the last phase of the same. The User assumes that the economic valuation of some of the products or services offered may vary in real time. In any case, this will always be communicated prior to the formalization of the sale.

The User agrees to pay at the time of placing the order, and may pay in any of the payment methods specified on the Website.

After the payment is made, the User will receive an order confirmation email, which will include a summary of the items purchased, the requested shipping method and the destination address.

Muñecas Maria y Jesus may promptly offer discount codes to its Users. Said discounts may only be applied in accordance with the instructions specified by Muñecas Maria y Jesus with respect to each code, and in any case Users may only use a single code per order.

The use of discount codes will not be compatible with certain promotional actions and collections.

DEADLINE AND PLACE OF DELIVERY

Muñecas Maria y Jesus will deliver the orders to the address indicated by the User in the corresponding purchase form

Muñecas Maria y Jesus does not assume any responsibility when the delivery of orders is not made as a result of the data provided by the User being false, inaccurate or incomplete as well as for any cause attributable to the User.

Muñecas Maria y Jesus will adopt all the necessary measures so that the delivery can be made within the agreed period. Muñecas Maria y Jesus considers payment confirmation, by any of the systems that are enabled, a necessary condition to be able to maintain delivery times. However, the deadlines indicated to the User are an estimate and may vary for reasons of logistics or force majeure.

Delivery times can be consulted on the "Shipping and Returns" page as well as in the FAQs section of the Website.

The delivery will be considered made from the moment in which Muñecas Maria y Jesus or the transport company hired by it makes the product available to the User.

WARRANTY AND REPAIR

1.1 CONTENT AND DURATION OF THE WARRANTY

Muñecas Maria y Jesus products are covered by a limited warranty against any manufacturing defect for a period of 15 days from receipt of the order.

This guarantee will be valid only when it is sent with the proof of purchase (indicating the date and order number) together with the defective product during the period covered by the guarantee. Muñecas Maria y Jesus reserves the right not to offer the free warranty service if the indicated documents are not presented or if the information they contain is incomplete or illegible. If it is returned within the warranty period, Muñecas Maria y Jesus undertakes to repair or replace the defective product or any of its parts at no additional cost.

1.2 WARRANTY LIMITATIONS

This warranty does not cover any of the following cases:

EXCHANGES AND RETURNS

* The exchange and return policy only applies to those products purchased through our official website.

1.1 DEFECTIVE PRODUCT

In the case of a defective product, you must contact support@mariayjesus.com within 14 days of receiving the order and send us an image where the damage is clearly shown, and we will try to verify that the product is really defective.

In case you have to send the product to the warehouse, Muñecas Maria y Jesus will take care of the shipping costs. At the same time that it is verified that said product is defective, a refund or exchange will be made to the affected User.

1.2 WRONG ORDER

If you receive an order that does not correspond to what you had purchased, you should contact support@mariayjesus.com within 14 days of receiving the order and send us an image showing everything that you have received with their respective references in the box and the proof of payment and shipment. We will give you a solution once the content is verified.

Muñecas Maria y Jesus will be responsible for the shipping costs. As soon as it is verified that said order was wrong, the affected User will be reimbursed or exchanged.

The product must not have been used and must be in its original packaging and with any accompanying label.

1.3 CHANGES OR RETURNS OF THE ORDER

To make changes or returns, the product must be sent back to the offices of Muñecas Maria y Jesus. The term for any exchange or return is 14 days from the receipt of the order. The product must not have been used and must be in its original packaging and any accompanying labels. The cost of the exchange or return will be borne by the customer.

Contact us at support@mariayjesus.com to receive further instructions on how to return.

1.4 DEADLINE FOR RECEIVING THE REFUND

Once the package has been returned to our offices or warehouse, it is processed before proceeding with the approval of said return. The product must be sent within a period of 14 days from receipt of the order, it must not have been used and must be in its original packaging and any accompanying label

If your return is approved, a full refund of the merchandise price will be issued within 7 business days and you will be notified of the transaction by mail. Once the refund is issued, you can wait for it to be effective in 3-4 business days.

USE OF THE WEBSITE

The Website provides access to Internet content belonging to Muñecas Maria y Jesus to which the User may have access. The User assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content. In said registration, the User will be responsible for providing truthful and lawful information.

The User agrees to make appropriate use of the contents and services that Muñecas Maria y Jesus offers through its Website and with an enunciative but not limiting character, not to use them to (i) engage in illicit, illegal activities or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights; (iii) cause damage to the physical and logical systems of Muñecas Maria y Jesus, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage; (iv) try to access and, where appropriate, use the email accounts of other Users and modify or manipulate their messages.

PERSONAL DATA PROTECTION

Muñecas Maria y Jesus complies with the guidelines of Organic Law 15/1999 of December 13 on the Protection of Personal Data, Royal Decree 1720/2007 of December 21, which approves the Regulations for the development of the Organic Law and other regulations in force at all times, and ensures the correct use and treatment of the User's personal data.To do this, together with each personal data collection form, in the services that the User may request from Muñecas Maria y Jesus, it will inform the User of the existence and acceptance of the particular conditions for the processing of their data in each case. , informing you of the responsibility of the created file, the address of the person in charge, the possibility of exercising your rights of access, rectification, cancellation or opposition, the purpose of the treatment and the communication of data to third parties, if applicable. Also, Muñecas Maria y Jesus informs which complies with Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.

INTELLECTUAL AND INDUSTRIAL PROPERTY

Muñecas Maria y Jesus, by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by Muñecas Maria y Jesus or its licensors . All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any medium and by any technical means, without the express authorization of Muñecas Maria y Jesus. The User agrees to respect the Intellectual and Industrial Property rights owned by Muñecas Maria y Jesus. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of Muñecas Maria y Jesus.

EXCLUSION OF GUARANTEES AND LIABILITY

Muñecas Maria y Jesus is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the content, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it.

MODIFICATIONS

Muñecas Maria y Jesus reserves the right to make the modifications it deems appropriate in its portal without prior notice, being able to change, delete or add both the content and services provided through it and the way in which these appear presented or located in your portal.

Muñecas Maria y Jesus may modify the conditions determined here at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their exposure and will be in force until they are modified by others duly published.

LINKS AND HYPERLINKS

In the event that the Website contains links or hyperlinks to other Internet sites, Muñecas Maria y Jesus will not exercise any type of control over said sites and content.In no case, Muñecas Maria y Jesus will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

GENERAL

Muñecas Maria y Jesus will pursue the breach of these conditions as well as any improper use of its portal, exercising all civil and criminal actions that may correspond to it by law.

APPLICABLE LAW AND JURISDICTION

These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established.

Muñecas Maria y Jesus and the User agree to submit any controversy that may arise from the provision of the products or services object of these T&C, to the Courts and Tribunals of the domicile of the purchasing party, if the User is a final consumer, or where appropriate, to the Courts and Tribunals of Madrid if the User is a company.